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We will be happy to bill your insurance when you present your insurance card, a claim number, or other pertinent information. We attempt to verify coverage with your insurance company, including yearly dollar coverage limits, the number of approved treatment visits for therapy and the need for pre-authorization of physical therapy treatment sessions.

Co-payments for each visit should be paid during the appointment as well as any deductible requirements. We will file any necessary insurance claims and let you know if any additional payment is required. We accept payment by cash, check or credit card.

Burlington Physical Therapy is committed to providing our patients with kind consideration in response to financial situations beyond your control. There are various options of repayment that can be discussed and we encourage dialogue with our accounts manager regarding these options.

We have preferred provider contracts with most insurance companies, including, but not limited to:

The information and content provided on the Burlington Physical Therapy website is general in nature and is provided for informational purposes only. This general information is intended to help patients better understand the physical therapy services that we offer and it not intended to be used to diagnose or treat a medical condition and should not be treated as medical advice. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition.

While we frequently update the website content, medical information changes rapidly. Therefore, some information may be out of date. You may also notice error or omissions for which we disclaim all liability.

Please feel free to call us anytime with any questions you may have or to schedule your initial evaluation.

Patients may be seen at Burlington Physical Therapy with or without a written referral for physical therapy. Many insurance companies, however, require a written referral and/or pre-authorization for payment of physical therapy services. We are a preferred provider for most insurances, including, but not limited to Medicare, Humana, Kaiser Permanente, TriCare, TriWest/VA, Premera Blue Cross, Regence Blue Shield, Cigna, Labor and Industries claims, and motor vehicle PIP coverage. Please be prepared to give our Patient Coordinator your insurance information. We will make every effort to verify your benefits before treatment begins. If you have both a primary and a secondary insurance, we will bill both for you.

How to schedule an appointment:
At Burlington Physical Therapy we know that expedient care is important and will do our best to get you scheduled and started as soon as possible. We accept most insurance plans, and private-pay arrangements are also available.

Before your first visit:
Please complete our patient registration and consent forms which will be sent to you electronically via email and/or text after your appointment has been scheduled. These forms can be completed on your phone, tablet or computer at a time that is convenient for you prior to your appointment. You can also come into the clinic at least 30 minutes early the day of your appointment and complete the paperwork using our electronic kiosk tablet.

What to expect at your first visit:
On your first visit, you should arrive 10 minutes before your scheduled appointment time to check in.

Please bring your insurance card(s) and your Photo ID.

Wear loose-fitting, comfortable clothes to allow access to the affected area (e.g. shorts, t-shirt, sports bra, etc.).

Plan for the session to last one hour. Your past medical and current injury history will be taken and a physical examination will be performed to determine the nature and severity of the injury or symptoms. The exam will be followed by education on the current diagnosis, prognosis and a home exercise program.

Burlington Physical Therapy respects your personal privacy and is committed to protecting it. You can review our Notice of Privacy Practices, which describes how medical information about you may be used and disclosed. The following discloses how we gather information on BPT1.com and then utilize it for the purposes of our business. The information we receive depends upon what you do when visiting our site. We cannot discern the name, address or any other personal information about visitors to our site. We collect and store only the following information about you:

• The name of the domain from which you access the Internet
• The date and time you access our site
• The Internet address of the website from which you linked directly to our site

In addition, we collect aggregate information on what pages of the website are accessed or visited. We use this information solely for purposes of administering the site, measuring the number of visitors to the different sections of the site, and diagnosing problems with the site.
If we wish to gather personal information, you will be asked to voluntarily complete and submit via a form that describes the way in which the information will be used. This information is not shared with any other organization(s) without your explicit written request.

This site maintains security measures intended to protect the loss, misuse and alteration of the information under our control.

If you have any questions regarding this website or its privacy practices, please contact us at voree@bpt1.com.